Frequently Asked Questions

Everything you need to know about shopping with Opretty.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email with a unique tracking link to monitor your package's journey to your doorstep.

Are your products cruelty-free?

At Opretty, we are committed to ethical sourcing. All of our beauty and personal care products are 100% cruelty-free and never tested on animals.

Do you offer international shipping?

We currently ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at checkout.